BE - PSA Booking Enquiry - Pet Sitters Australia

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Welcome!
  


To Navigate quickly always use the 'NEXT PAGE' button at base of each page (inc THIS page)




Existing Clients we have your old details - so use the following link 


 http://www.tfaforms.com/384311



New Clients - never booked before? - Please continue with this form

 

If you a need a quote or have any issues with this form - call or text :
M: 0405-498-528    ( 9am to 6pm) 

or:

 or email  kerry@petsitaus.com.au  or 




We do ask for details because:
*  we want the best match for your pets care 

*  your pet can't tell us what they need, only you can

*  so that we are ready for any contingency planning in any kind of emergency


 When done,  submit your form, so we can check with carers about their availability and get back to you quickly!

 

(Use the "Next Page" button Left Hand Bottom corner of every page to progress!


If you have any problems with the form, you can call  0405-498-528 or email info@petsitaus.com.au and we will try to help!  (we can email a link or password reset too)

 


 

 

New customers - How to book 


(NOTE: "Next Page" button (the bottom of page) to 'continue' or "skip' a page):

 

We gather details to allow us to do our very best for your pets care!


Not all answers are mandatory - add what you need (Bullet point/quick details best)


A RED ASTERIX * & Red Border appear on any fields that need to be completed in order to continue - please correct and proceed.


This is a SECURE and PRIVATE & ENCRYPTED site


Jobs info sent to carers do not disclose your personal address /contact details

 - Just a unique Client ID, approx address, Dates & pet care details.

 

(Allowing us to efficiently, securely & professionally get a carer for your pet care needs)

 

Carers only get your actual contact details after YOU approve their Carer Profile, and approve them for a 'meet & greet" 


We HIGHLY RECOMMEND you select 'save your changes' as you go along. 


Note:  New clients DO NOT have to provide your actual street numbers for your address, but please DO provide the street name.  (nearest co-ordinates help carers to respond correctly!)  Update the street address AFTER you approve the carer!

 

Your personal details are safe & secure!  





(Mandatory Answer - so we can answer your enquiry!)

(Mandatory Answer - so we can answer your enquiry!)

MANDATORY ANSWER -a number where we can respond rapidly

MANDATORY ANSWER - your best email address for contacting you

se  "Next Page" button (bottom of page)  to continue;                                                        Your contact details so that we can get back to you!   


(Street Name  please )

(Mandatory Answer)

(Mandatory Answer )

(Mandatory Answer)

(Mandatory Answer - Cross Checking email provided)

(Mandatory Answer - Cross check on previous mobile # provided)


If you have other numbers to provide

Your your nearest cross street/road details will assist us in rapidly engaging a carer allocation! ( this info is really helpful to us!)

You only need to tell us about this if you require visits to your pet in your OWN home.

You only need to tell us if you require visits to your pet in your OWN home. (select the most accurate descriptions)

Help carers to accept job locations appropriately! (only needed if service in your OWN home.

If you want a visit to your pet at your home - this helps us a great deal so we appreciate it if you could let us know!

Booking dates - Carer availability is based on location and WHEN you require services. In this section we ask what dates you need your pets to be cared for:


(Mandatory Answer) This helps us to understand your needs!

(Mandatory Answer)  Date you need service to begin? Drop off date, First Visit date, or first nights stay date) 

(Mandatory Answer) This date should include when you NEED carer to do last Visit/night/walk/Pick up date.

When we know more details this helps us to respond well, for example if you arrive late in the evening on your return date - this may be noted here - or you can nominate more info about the actual visits details here!

(i.e. "3 nights" if carers staying with your pets, or " 3 visits over 3 days" - or 3 days for your pets to stay at a carers - whatever you calculate as total number of these types of care is what should be noted here!
(NOTE: "Next Page" button (bottom of page to continue)

Pet Info Section

In this section we get some basic information about your pets and pets needs                                                                                                                                                                                   (NOTE: "Next Page" button (bottom of page to continue or to skip a page)     





This is the service you would like to book as your FIRST preference!

This is in case our carers are booked out for your first preference at the time you book!


Let us know if your wanted to enquire about any of these services either for this booking or for a future service need:

Pet Info Section - Your Preferred Vet & Emergency Contacts details!

In this section we get some basic information about your prefered Vet.  

If you don't have these details right now - we can always add them later - so you can skip to the NEXT page!                                                                                                                                                                                             (NOTE: "Next Page" button (bottom of page to continue or to skip a page)

 





We always recommend that you let your vet know that there is someone who will be authorised to act on your behalf if you are away and may not be contactable. NOTE that we would ALWAYS request that your VET attempt speak with you prior to providing care to gain your instructions and your wishes.



Please complete details without adding line breaks (returns)

Please complete details without adding line breaks (returns)

Your Standing Instructions: General Instructions for Pet Care Here:

What best meets your pets usual routine - PLEASE KEEP ANSWERS BRIEF

Opportunity to provide additional written notes for carers & also general details at the carers orientation meeting with you:                                                                                                                                                                     (NOTE: "Next Page" button (bottom of page to continue or to skip a page)  

 




Please indicate NUMBER OF Visits per day and Duration of the visits per day here


Please keep answers short and do not use line breaks or carriage returns.

Please keep answers short and do not use line breaks or carriage returns.

Please keep answers short and do not use line breaks or carriage returns.

Please keep answers short and do not use line breaks or carriage returns.

Please keep answers short and do not use line breaks or carriage returns.

Please keep answers short and do not use line breaks or carriage returns.

Pet Info per pet (Pet 1) FIRST PET ONLY PAGE


Pet Details - please enter your individual pets details here!

 

There is ONE (page) like this per pet for UP TO 5 pets


(you can skip pages after FIRST pet is registered!)

 

We ask for details per pet (to ID each pet & their specific needs)

(for carers to follow per pet's unique needs)

 

Please keep answers as concise as possible.


You can also leave more detailed notes for carers to follow per job!

Just please make CLEAR WRITTEN INSTRUCTIONS which is HIGHLY RECOMMENDED 

(leave notes in a highly visible spot near food & email them to Info@petsitaus.com.au for our record too


When you have finished each pets instruction page, please just scroll to the bottom of the Next pet info pages & click on "Next Page" to proceed quickly!


If you have MORE than 5 Pets: We will see the answer about the total number of pets that need care – and we will get these details from you if required.


(NOTE: "Next Page" button (is always at the bottom of page to continue or to skip a page)

START of First (Pet 1) CARE Details HERE:

Please enter your pets details per pet as you go along!


Pets name most often used by you

(Mandatory Answer - Choose only one from the possible selection)

 If you are not sure - just list as "Mix Breed"

A size that helps us dvise carers about 'needs'

(Mandatory Answer - Choose One)

(Mandatory Answer - Numbers only - Years of age - Approx OK)

(i.e. Eyes colour and coat - Blue eyes, silver tabby) If you have several animals this helps us to identify them and look after each one as an individual! :)

(if you have changed address or ph # or email address - highly recommended that you update this with your council - whenever these change!)

this is not mandatory - but it is good for us to have these records!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please let us know updated details whenever you book us for care!

This helps us select the right carer environment if they ever need to stay at a Carers Place!

This helps us select the right carer environment if they ever need to stay at a Carers Place!

- i.e. you pet knows where and when it is appropriate to go to the 'toilet'

This helps us to manage any issues - or know about potential issues.

Please note that "ALONE" means that you are not with the pet. Choose ALL relevant answers regarding this pet.

Cats - when we look after cats we recommend they remain within the house - UNLESS you have cat run where our Carers can care for and observe the cat - we prefer to see and interact with your cats every day so that we KNOW all is well with them!




What is the play, walking or other exercises routine you use?

How often do you play with, or exercise (i.e. Walk) your pet?

Knowing in advance can help us to better manage and help your pets when in our care


This is crucial info to make sure we can be aware and be prepared! Forewarned is forearmed!


Pet Information per pet (2) SECOND PET ONLY

Please enter your pets details per pet as you go along!


Second PET (2) enter your 2nd pet(s) details here!


Or - To Skip page & continue go to   "Next Page" button 

(bottom of page to continue or to skip a page)!



Pets name most often used by you

(Mandatory Answer - Choose only one from the possible selection)

If you are not sure - just list as "Mix Breed"

We are not looking for a weight we are looking at size that would help us determine the type of area your pet would be most secure if/when staying at a carers place.

(Mandatory Answer - Choose One)

(Mandatory Answer - Numbers only - Years of age - Approx OK)

If you have several animals this helps us to identify them and look after each one as an individual! :)

(if you have moved or changed your contact details it is highly recommended that you update this with your council - your current updated contact details such as phone numbers, email & your address should be updated whenever these change!)

this is not mandatory - but it is good for us to have these records!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please let us know updated details whenever you book us for care!

This helps us select the right carer environment if they ever need to stay at a Carers Place!

This helps us select the right carer environment if they ever need to stay at a Carers Place!


This helps us to manage any issues - or know about potential issues.

Please note that "ALONE" means that you are not with the pet. Choose ALL relevant answers regarding this pet.

If you have a cat - we recommend that when we look after your pets in your own home - that they remain within the house - UNLESS you have a purpose built cat run where our Carers can care for and observe the cat - we ALWAYS prefer to see and interact with your cats every day so that we KNOW all is well with them!




What is the play, walking or other exercises routine you use?

How often do you play with, or exercise (i.e. Walk) your pet?

Knowing in advance can hep us to better manage and help your pets when in our care


This is crucial info to make sure we can be aware and be prepared! Forewarned is forearmed!


Pet Information per pet (3) - THIRD pet only on this page


Pets name most often used by you

 Third (3rd) Pet Details - enter here!


To Skip page & continue  - 

scroll to the bottom of this page and click  "Next Page" button!



(Mandatory Answer - Choose only one from the possible selection)

If you are not sure - just list as "Mix Breed"

We are not looking for a weight we are looking at size that would help us determine the type of area your pet would be most secure if/when staying at a carers place.

(Mandatory Answer - Choose One)

(Mandatory Answer - Numbers only - Years of age - Approx OK)

If you have several animals this helps us to identify them and look after each one as an individual! :)

(if you have moved or changed your contact details it is highly recommended that you update this with your council - your current updated contact details such as phone numbers, email & your address should be updated whenever these change!)

this is not mandatory - but it is good for us to have these records!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please let us know updated details whenever you book us for care!

This helps us select the right carer environment if they ever need to stay at a Carers Place!

This helps us select the right carer environment if they ever need to stay at a Carers Place!


This helps us to manage any issues - or know about potential issues.

Please note that "ALONE" means that you are not with the pet. Choose ALL relevant answers regarding this pet.

If you have a cat - we recommend that when we look after your pets in your own home - that they remain within the house - UNLESS you have a purpose built cat run where our Carers can care for and observe the cat - we ALWAYS prefer to see and interact with your cats every day so that we KNOW all is well with them!




What is the play, walking or other exercises routine you use?

How often do you play with, or exercise (i.e. Walk) your pet?

Knowing in advance can hep us to better manage and help your pets when in our care


This is crucial info to make sure we can be aware and be prepared! Forewarned is forearmed!


Pet Information per pet (4) FOURTH pet only

Pet Details - please enter your pets details here!

 

FOURTH (4th) Pet Details - please enter details here!


Or to skip page Go to 'NEXT PAGE' button (scroll to bottom of this page)


 

Pets name most often used by you

(Mandatory Answer - Choose only one from the possible selection)

If you are not sure - just list as "Mix Breed"

We are not looking for a weight we are looking at size that would help us determine the type of area your pet would be most secure if/when staying at a carers place.

(Mandatory Answer - Choose One)

(Mandatory Answer - Numbers only - Years of age - Approx OK)

If you have several animals this helps us to identify them and look after each one as an individual! :)

(if you have moved or changed your contact details it is highly recommended that you update this with your council - your current updated contact details such as phone numbers, email & your address should be updated whenever these change!)

this is not mandatory - but it is good for us to have these records!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please let us know updated details whenever you book us for care!

This helps us select the right carer environment if they ever need to stay at a Carers Place!

This helps us select the right carer environment if they ever need to stay at a Carers Place!


This helps us to manage any issues - or know about potential issues.

Please note that "ALONE" means that you are not with the pet. Choose ALL relevant answers regarding this pet.

If you have a cat - we recommend that when we look after your pets in your own home - that they remain within the house - UNLESS you have a purpose built cat run where our Carers can care for and observe the cat - we ALWAYS prefer to see and interact with your cats every day so that we KNOW all is well with them!




What is the play, walking or other exercises routine you use?

How often do you play with, or exercise (i.e. Walk) your pet?

Knowing in advance can hep us to better manage and help your pets when in our care


This is crucial info to make sure we can be aware and be prepared! Forewarned is forearmed!


Pet Information per pet FIFTH (5) Pet

 


Fifth (5th) Pet Details - please enter pet(s) details here!


(We have provided space for up to 5 pets - if you have MORE pets - please email or call us to help with the added pet info!  For now - just move to next page at the bottom of your sheets to get to the next page you need!)


Or to NEXT PAGE Button (scroll to bottom of page)




Pets name most often used by you

(Mandatory Answer - Choose only one from the possible selection)

If you are not sure - just list as "Mix Breed"

We are not looking for a weight we are looking at size that would help us determine the type of area your pet would be most secure if/when staying at a carers place.

(Mandatory Answer - Choose One)

(Mandatory Answer - Numbers only - Years of age - Approx OK)

If you have several animals this helps us to identify them and look after each one as an individual! :)

(if you have moved or changed your contact details it is highly recommended that you update this with your council - your current updated contact details such as phone numbers, email & your address should be updated whenever these change!)

this is not mandatory - but it is good for us to have these records!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please leave a full set of up to date Medication instructions for Carers whenever you book us for care!

Please let us know updated details whenever you book us for care!

This helps us select the right carer environment if they ever need to stay at a Carers Place!

This helps us select the right carer environment if they ever need to stay at a Carers Place!


This helps us to manage any issues - or know about potential issues.

Please note that "ALONE" means that you are not with the pet. Choose ALL relevant answers regarding this pet.

If you have a cat - we recommend that when we look after your pets in your own home - that they remain within the house - UNLESS you have a purpose built cat run where our Carers can care for and observe the cat - we ALWAYS prefer to see and interact with your cats every day so that we KNOW all is well with them!




What is the play, walking or other exercises routine you use?

How often do you play with, or exercise (i.e. Walk) your pet?

Knowing in advance can hep us to better manage and help your pets when in our care


This is crucial info to make sure we can be aware and be prepared! Forewarned is forearmed!


LAST PAGE - please complete and click on   "SUBMIT" button (bottom of page)






We will need to be able to have access when visiting your home - we recommend that you supply a special code for your PSA carers to use when caring for your pets that you may wish to disable at other times: We also recommend that you advise your security company that you have us engaged at your location.

As the carer will need to be able to have access when visiting your home - Please provide the details here if possible so that we can aid & facilitate your carer if required.

 

Pet Food, Treats, Bedding, Litter, Cleaning products, Flea & Worm Treatments etc..

 

 

At PSA our fees are NOT inclusive of food, treats, litter or other consumable items. 

 

We also recommend that you supply toys and other items that your pets enjoy to have - like toys, brushes, leads, harnesses, coats & blankets and other sleeping comforts etc. are made available for us to care for your pets to help maintain their usual care.

 

Also, If you pet is staying with our carers - we Highly Recommend that you provide some recently worn clothes (Perhaps wrapped securely in an old pillow case) as items with your scent can be extremely comforting for your pets to snuggle with!



PSA Carer fees are not inclusive of food, treats, litter or other consumable items so you will need to provide full supply of these items for the duration of your pets care.

 

Client Booking Agreement: 

I/we understand that I will receive a Client Engagement Sheet/ Invoice once my job is booked & confirmed.

 

This invoice contains important information which I will need to read carefully and make sure that there are no errors or omissions as this document also forms the basis of the Carers Job Sheet.

 

PSA wants to make sure that we look after your pets based on what we understand is correct and this is why we ask you to double check and let us know if there are any issues!

 

The welfare and happiness of your pet is extremely important to us – so please let us know ASAP so that we can adjust the details and reissue you corrected invoice/instructions for you to approve!

 

 

I/we further understand that we can view the Full Updated Terms and Conditions of PSA at any time at the PSA Web Site:

www.petsitaus.com.au  (Terms and conditions section/PDF)

& that I/we agree to all Terms and Conditions for to the engagement of PSA to care for my/our pets.    

 

(Note that: Replying to PSA via email to proceed, or making payment indicates all details are deemed correct and that you wish to proceed as per above for the job as invoiced).  

 

NB:  Cancellations must be made 1 month in advance of start date.

(A $50 non-refundable cancellation fee is payable for cancellations).

 

Flea & Worm Treatment - Vaccination Certification requirements for Pets Staying with Carers:

All pets in our care will need to be up to date with their Flea and Worm treatments. 


In the case of Pets staying in their own home, 

("Mind my Pet & Home" service) we do not insist on current vaccination, but would NOT recommend your pets come into contact with other pets who may transfer a preventable health problem to your pet,  (for example that your pet is not walked until they have FULL and Current immunisation -


i.e. puppies need to be fully vaccinated and not exposed to potential disease such as Parvo virus on walks etc until their immune systems are strong enough - you should always check wit your vet to make sure of WHEN they are deemed safely immune)

When using our "Mind my Pet At Carers Place" Service - with Carers who have their own pets, we really MUST protect both your pets, and the pets of our carers - and we will need to be sure that your pets are covered/protected by an up to date vaccination.


Please have paperwork available to scan and send to us - or to show the Carer when you meet with them for you Pet Interview.


If you cannot find your current vaccination certificate - your vet can generally provide you with a copy. Please PLAN AHEAD - you can call and ask for details to be faxed or collected, by you,  from your own vet!


When leaving your pets to stay with a carer - it is important that both the carers pets and your pets not only get along - it is also important for the pets to not pose health issues to each other too! We want to make sure hat we do our best to make sure everyone is going to be kept safe!

You immunisation paperwork from your vets should have the date of immunisation, when it needs to be renewed and the level of immunisation undertaken. You can give us this info now - & provide a copy via scan to us - or show this paperwork to the carer at the time of the "Pet Interview" - whichever is easiest for you. Immunisation should occur

You immunisation paperwork from your vets should have the date of immunisation, when it needs to be renewed and the level of immunisation undertaken. You can give us this info now - or provide a copy via scan to us - or show this paperwork to the carer at the time of the "Pet Interview" - whichever is easiest for you.

Required to proceed with the booking enquiry. If you do not complete this section (Above) then payment by you, or your representatives, of the PSA Client Engagment Sheet/Quote/Invoice will be understood as your acknowledgement of and agreement with the PSA Terms and Conditions.

Required to proceed with the booking enquiry. Note that if you do not complete this section (Above) then payment by you, or your representatives, of the PSA Client Engagement Sheet/Quote/Invoice will be understood as your acknowledgement of and agreement to and with these and any PSA Terms and Conditions.
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