These clauses are almost the same; the new version explains the context of the organization and its influence on the structure of the quality management system (QMS), while pointing out that the standard does not imply a need for uniformity in the structure of the QMS. Additionally, enhancing customer satisfaction is pointed out in this clause.

The clause name is the same, but the 2015 revision has three sections that explain the process approach, PDCA cycle, and risk-based thinking. For more information, read Plan-Do-Check-Act in the ISO 9001 Standard.

This clause of the new version of the standard refers to ISO 9000, ISO 9004, and Annex B of the standard, which provides more details of other standards on quality management.

These clauses are almost the same for both versions of the standard.

These clauses are almost the same for both versions of the standard.

The new version refers to ISO 9000:2015.

This requirement was related to the Quality Manual in the previous version. The Quality Manual is not mandatory anymore, but the requirement for determining and documenting the scope remains. For more information, read What clauses can be excluded in ISO 9001:2015? and The future of the Quality Manual in ISO 9001:2015.

The requirements from the previous version remain; the new requirements are related to determining the risks and opportunities and inputs and outputs of the processes, as well as assigning responsibilities and authorities for the processes.

The requirements remain the same. An additional requirement is to be available to interested parties, as appropriate. See the sample document here: Quality Policy. For more information, read How to Write a Good Quality Policy.

The main difference is that the new standard does not require appointing a management representative; however, the new clause describes in more detail the roles, responsibilities and authorities within the QMS, implying that they can be allocated to different persons.

The requirements remain the same, but are further elaborated in the new version. See the sample document here: Quality Objectives. For more information, read How to Write Good Quality Objectives.

The new version of the standard defines how the changes in the QMS should be managed by considering the purpose of the change, the potential consequences, and availability of resources and allocation of responsibilities.

The old requirements remain, but new version emphasizes consideration of capabilities and constraints of the organization, as well as resources obtained from external providers.

The old requirements remain, but new version emphasizes consideration of capabilities and constraints of the organization, as well as resources obtained from external providers.

The requirements of both clauses are pretty much the same.

The requirements of both clauses are pretty much the same.

The requirements of both clauses are pretty much the same.

The new version of the standard emphasizes the provision of resources for monitoring and measurement. The organization must retain the documented information as evidence of fitness for purpose of monitoring and measurement resources. The old standard only focuses on the measuring equipment. See the sample document here: Maintenance and Calibration Record.

Competence and awareness are split into different clauses to emphasize their importance and provide more detailed requirements. See the sample document here: Procedure for Human Resources. For more information, read Using Competence, Training and Awareness to Replace Documentation in your QMS.

The new clause includes both external and internal communication and requires definition of responsibility and methods of communication.

Documents and records now belong to the same category – documented information. The requirements of both versions are equivalent. See the sample document here: Procedure for Document and Record Control. For more information, read New approach to document and record control in ISO 9001:2015.

Documents and records now belong to the same category – documented information. The requirements of both versions are equivalent. See the sample document here: Procedure for Document and Record Control. For more information, read New approach to document and record control in ISO 9001:2015.

Documents and records now belong to the same category – documented information. The requirements of both versions are equivalent. See the sample document here: Procedure for Document and Record Control. For more information, read New approach to document and record control in ISO 9001:2015.

The requirements of both clauses are equivalent. See the sample document here: Procedure for Production and Service Provision.

The requirements are almost the same, but the new version emphasizes communication about treatment of customer property. See the sample document here: Notification to a Customer about Changes on his Property.

The requirements are almost the same, but the new version emphasizes communication about treatment of customer property. See the sample document here: Notification to a Customer about Changes on his Property.

The requirements of both clauses are pretty much the same. See the sample document here: Sales Procedure.

The requirements of both clauses are pretty much the same. See the sample document here: Customer Requirement Review Checklist.

The requirements of both clauses are pretty much the same. See the sample document here: Procedure for Design and Development.

The requirements of both clauses are pretty much the same. See the sample document here: Procedure for Design and Development.

The requirements of both clauses are pretty much the same. See the sample document here: Project Task.

The new clause sublimates the requirements of the three old clauses, keeping the old requirements and emphasizing the consideration of nature, duration, and complexity of design and development activities. See the sample document here: Project Plan and Review. For more information read ISO 9001 Design Verification vs Design Validation.

The requirements of both clauses are pretty much the same. See the sample document here: Design Review Minutes.

The requirements of both clauses are pretty much the same. See the sample document here: Change Review Record.

Although the name of the clause has changed, the requirements are pretty much the same. See the sample document here: Procedure for Purchasing and Evaluation of Suppliers.

Although the name of the clause has changed, the requirements are pretty much the same. See the sample document here: Procedure for Purchasing and Evaluation of Suppliers.

The requirements of both clauses are pretty much the same. See the sample document here: Procedure for Purchasing and Evaluation of Suppliers. For more information, read How to control outsourced processes using ISO 9001.

The requirements of both clauses are pretty much the same. The new version emphasizes the monitoring and control of external providers’ performance.

The requirements are almost the same, but the new standard points out that the implemented controlled conditions are for delivery and post-delivery activities. See the sample document here: Procedure for Production and Service Provision. For more information, read Understanding Product & Service Provision in ISO 9001.

The requirements are almost the same, but the new standard points out that the implemented controlled conditions are for delivery and post-delivery activities. See the sample document here: Procedure for Production and Service Provision. For more information, read Understanding Product & Service Provision in ISO 9001.

The requirements of both clauses are pretty much the same. See the sample document here: Record of Traceability.

The requirements of both clauses are the same, but in the new standard the requirements are extended to property belonging to external providers as well. See the sample document here: Notification to a Customer about Changes on his Property.

The requirements of both clauses are the same.

The requirements are equivalent. See the sample document here: Procedure for Control of Nonconforming Product.

The new clause sublimates all requirements for processes and products or services monitoring and measurement.

The new clause sublimates all requirements for processes and products or services monitoring and measurement. 

The requirements are the same. See the sample document here: Procedure for Measuring Customer Satisfaction.

The requirements are equivalent. See the sample document here: Data Analysis Report.

The requirements are equivalent. The main difference is that the new standard does not require a documented procedure. See the sample document here: Procedure for Internal Audit. For more information, read Five Main Steps in ISO 9001 Internal Audit.

The requirements are equivalent. See the sample document here: Procedure for Management Review. For more information, read How to Make Management Review More Practical.

The requirements are equivalent. See the sample document here: Procedure for the Management of Nonconformities and Corrective Actions. For more information, read Understanding dispositions for ISO 9001 nonconforming product.

The new standard points out the need to use all available information for continually improving the QMS. For more information, read Complete guide to corrective action vs. preventive action.

The old requirements remain the same. Determination of the risks and opportunities regarding conformity of products and services is a new requirement, as well as the consideration of the statutory and regulatory requirements.