Project Lavender

watchLAB welcomes you to the online survey for Project Lavender!

Topic: Insurance Policies
Incentive: $150 + VISA Gift Card
Genders: ALL
Ages: 25-59
Type of study: Interview (Remote and In-Person Options)
Length of study: 1 hour
Dates: Tuesday Sept. 12th, Wednesday Sept. 13th or Thursday Sept. 14th
Location: Boston, MA or Remote

Before you get started -- some stuff you should know:

The world has Swiss Banks. We have our Online Community. Both are highly confidential and secure -- only with us, you don't have to worry about retina scans and fingerprints. Any information you share with watchLAB will never be given to any clients or third parties without your explicit permission as part of a paid market research study.

Ready to start the survey?

Contact & Basic Info

First Name

Last Name

Email

Mobile Phone

Gender

City

State

Zip Code

Metro Area

What is your birthdate?

Ethnicity

Insurance Information

Have you ever filed a claim on your homeowners/renters policy?

Never Filed an homeowners/renters claimYes, Filed an homeowners/renters claim in the last 3 monthsYes, Filed an homeowners/renters claim in the last 6 monthsYes, Filed homeowners/renters more than 6 months agoYes, Filed homeowners/renters more than 1 year ago

What is the status of that claim?

OpenCompleted

Which of the following best describes the claim?

Weather damage, HailWeather damage, High windsWeather damage, Lightning, tornado, hurricaneWeather damage Rainfall, snow, ice damsWater damage not from weather (e.g., plumbing such as a frozen or burst pipe, water heater leak, overflow from bathtub, kitchen sink, dishwasher, etc.) TheftPersonal injury Fire/SmokeOther

How did you file your claim? Please check all that apply.

Called my insurance companyCalled my insurance agentFiled my claim on my desktop or laptop computerFiled my claim on my tabletFiled my claim on my mobile smartphone

How did you manage/track your claim? Please check all that apply.

Called my insurance companyCalled my insurance agentManaged/tracked my claim by calling insurance company/agent/claims repManaged/tracked my claim on my desktop or laptop computer via a website or appManaged/tracked my claim on my tablet via a website or appManaged/tracked my claim on my mobile smartphone via a website or app

How comfortable are you using the internet and websites in particular?

How often do you use the following types of applications or websites?

	Never	1x/month	2-3x/month	1x/week	More than 1x/week
News applications (i.e. news, sports, politics or weather)
Games, like puzzles, sports or action games
Entertaining applications other than games—just fun things to help pass the time
Insurance policy (auto or property)
Productivity applications that help you get things done or help make everyday tasks easier (i.e., banking,paying bills, managing insurance matters, making travel arrangements,buying items or researching a potential purchase)

Project Lavender

What is your...?

Insurance Information