Your participation in this survey helps us evaluate and make improvements to the Rain Check program.
Participating in this survey is completely voluntary. Your honest opinions are extremely important and valuable to us. Your opinions will not affect your status in the Rain Check program or as a PWD customer.
If you have any questions at all, please contact (215) 988-8767 or email
raincheck@pennhort.org
. Thank you!
First Name
Last Name
Email Address
* Please enter the email address you used when you first signed up for the program.
Who was the installation contractor for your Rain Check project?
Please select...
Brandywine Stormwater
Cedar Run Landscapes
DiCenso Landscaping
Fine Garden Creations
Greenweaver Landscapes
Ground Troops
GroundTec
Parker Construction
Rahn Landscaping
Realty Landscaping
I'm not sure
Stormwater Tool Installation Survey
1. Which stormwater tool did you have installed at your home?
Please select...
Downspout planter
Rain garden
Depaving
Permeable pavers or clean stone
2. Overall, are you satisfied with your experience as a Rain Check participant?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Please briefly describe what could have been better.
3. Overall, how satisfied were you with the installation of your stormwater tool?
Very satisfied
Moderately satisfied
Neutral
Slightly dissatisfied
Dissatisfied
Please briefly describe what could have been better.
4. Was the contractor courteous and respectful of you and your property?
Yes
No
If you answered "No", please explain.
5. Did the contractor arrive at your home promptly at the time your appointment was scheduled?
Yes
No
Other
If you selected "Other", please explain.
6. Was the contractor able to answer any questions you had?
Yes
Somewhat
No
I didn't have any questions
What questions do you still have?
7. Do you have a clear understanding of how to maintain your stormwater tool?
Yes
No
Somewhat
Visit www.pwdraincheck.org to view the Maintenance Guide for your stormwater tool.
8. Do you have a clear understanding of how your stormwater tool helps protect Philadelphia's waterways?
Yes
Somewhat
No
9. Would you recommend Rain Check to your friends, family and neighbors?
I already have
Yes
No
10. Please provide any comments or feedback that you feel will help to improve the Rain Check program.
Contact Information