Please use this form to submit complaints related to Textile Exchange standards, policies, procedures, and systems, as well as the performance of scheme participants as it relates to Textile Exchange standards. You may also use this form if you have identified use of the logos for Textile Exchange standards, or references to the standards that do not appear to be legitimate 
  

Please note that per the Complaints Policy (TE-TXL-POL-206-V3.0, criteria 2.1.1), Textile Exchange encourages that complaints about certified organizations be first submitted to the organization’s certification body (CB) directly, and that complaints about certification bodies be first submitted to the applicable certification body directly, or to their accreditation body (AB).  
 
Therefore, if you’ve not already done so, please consider raising this complaint to the applicable certification or accreditation body directly. A list of all authorized CBs and ABs, as well as their contact information, can be found on our website at the following links:  

 
Likewise, if your complaint concerns a particular certified organization, you can use the following link to search by its name or TE-ID to identify its CB:  

The Complaints Policy explains in detail how Textile Exchange receives, manages, and addresses complaints relating to Textile Exchange standards, standards logos, and scheme participants. For more details, please see TE-TXL-POL-206 Complaints Policy available at https://textileexchange.org/knowledge-center/documents/complaints-policy/