Parent Gauge™ Customer Support Form

General

Please use this form to detail your Parent Gauge customer support needs so that our team can help you as quickly and effectively as possible.

Contact Information

Please provide your contact and program information so that we can be in touch directly about your issue.

First Name

Last Name

Your Email

Your Title

Program Name

Please enter the organization name as submitted to Office of Head Start. Do not use acronyms

Your Phone

Ext.

Issue Details

Please provide as much detail about your technical issue as possible. The more detail you are able to provide, the quicker we will be able to address it.

In which area are you having difficulty?

Logging inRoster managementSetting up a child, parent, or staff recordConducting an interviewReviewing data and reportsCenter managementOther

If this is regarding a specific record of a Child, Guardian, or Staff members, please let us know their first and last name(s) and which Center they are related to

What browser are you using

Chrome FirefoxSafariInternet ExplorerOther

How urgent is your issue?

Critical (This is stopping us from using the tool right now.)Important (This will stop us from using the tool soon.)Minor (This is an inconvenience, but we're still able to use the tool.)

Please provide as much information as you can regarding what you were attempting to do, where you were in the system (ex: Child roster, Child record, Growth Report, etc.) and any specific steps you took that caused an issue.

Contact Information