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Customer Information

First Name

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Phone

Address Line 1

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City

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Please tell us how we can help you

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What was the brand purchased?

Please choose the product purchased

What is the Lot Number (located on packaging) Lot Number Examples

What is the Lot Number (located on packaging)

See the yellow highlights on this image to see where the lot number can be found.

Where was the product purchased (name of store)

Please tell us the name of the retailer where you purchased the product.

What City is your retailer in?

What Province is your retailer in?

How were the concerns/inquiry remedied at the point of purchase?

What date was the cannabis product purchased?

What is your concern with the product?

Defective ProductProblem With LabelUnsatisfied with productOther

Other

What steps were taken to correct the situation?