When participants of the Catholic Charities of Acadiana, Inc. have a grievance concerning a staff member(s) involved in the services and/or housing they are receiving, they may request a meeting with the staff member’s immediate supervisor. If the supervisor is unavailable and/or the grievance is not resolved, the participant will be referred to the individual listed below.
Kimberly James Boudreaux
Chief Executive Officer
P.O. Box 3177
Lafayette, LA 70502
337.235.4972
Catholic Charities of Acadiana, Inc. will make every effort to ensure that all participants are aware of and understand the grievance procedure upon receiving service and/or housing from this agency.
All complaints and concerns voiced by participants will be treated with respect, and will be handled fairly and justly, with no retaliation toward any participant making a complaint.
By proceeding with this application I acknowledge that I have been made aware of and understand the grievance procedure for participants of Catholic Charities of Acadiana, Inc.