Technical Support Form
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Request
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Currently On Site?
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Equipment Currently Running?
Equipment Type
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Residential
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VRF
Chiller
Controls
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Description of Request
Issue/Concern
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Abnormal Operating Pressure
Compressor Failure
Control Board Failure
Controls Commissioning
Controls Site Visit
Defrost Board Failure
Economizer Issue
Failed Heat Exchanger
Fan Motor Failure
Fault Code Diagnostics
Gas & TXV Valve Failure
Gas Furnace Diagnostics
Ignition Module
Inducer Failure
Infinity/Evolution Zoning
Installation Problems
Insufficient Heat
Insufficient Cool
Leaking Condenser
Leaking Evaporator
Literature Request
Noisy Unit
Parts Inquiry
Product Data Inquiry
Refrigeration Circuit
Restriction
Seibel (Homeowner) Case
Sensor Failure
Sequence of Operations
Service & Maintenance
Site Visit Request
Transformer Failure
T-Stat Configuration
Unit Configuration
Unit Damage
VRF Control Commissioning
VRF Equipment Commissioning
VRF Site Visit
Warranty Inquiry
Wiring Schematic Issue
ZOOM Site Visit
Attachments
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