Hope Air Travel Assistance Request Application

Change preferred language here:

You will require the following information to proceed with this application:

Scheduled specialist medical appointment
Personal information for patient and eligible escort
Travel dates
Gross household income

Make sure you have the above information ready before moving forward with your application.

Please ensure that both your device operating system and web browser are up-to-date and that JavaScript is enabled.

Preliminary Eligibility

Is the patient travelling to a specialist medical appointment and already has a specialist medical appointment booked?

Yes

No

A Hope Air travel assistance application cannot be made without a confirmed specialist medical appointment. Please return when specialist medical appointment has been scheduled.

Is patient in possession of a provincial heath card and the medical appointment covered by a provincial health plan? This means there is no NIHB, WSIB, private insurance coverage, or other private service involved in the patient's medical care or travel to medical care.

Yes

No

Unfortunately, Hope Air can only provide travel assistance for medical appointments that are covered by provincial health plans. Travel for medical appointments covered by NIHB, WSIB, or private insurance is usually covered by the insurer. Please request information from the insurer.

Does the patient grant permission to contact their doctors and/or specialist appointment medical facility?

Yes

No

A Hope Air travel assistance application cannot be made without consent to contact the patient's doctors to verify appointments and related information.

Hope Air Internal Code

This field is for Hope Air internal use only. If you are not a Hope Air associate, please leave this field blank.

Internal Submitter

Appointment Information

Referring Doctor Details

First Name or Initial

Last Name

Phone

Extension

Medical Appointment Details

Appointment Date

Appointment Time

What type of appointment is this?

Appointment illness, condition, or procedure: In the field below, type to search and select the listing that is the closest fit. If the illness, condition, or procedure cannot be found in the list, please select Other with the condition's related category.

What illness, condition, or procedure is the appointment for?

Type to search and select the listing that is the closest fit. If the illness, condition, or procedure cannot be found in the list, please select Other with the condition's related category.

Medical Condition ID

Medical Facility Name

Type to search. If the medical facility name cannot be found in the list, please select Other.

Medical Facility Address

Medical Facility ID

Medical Facility Name Not Found in List

Appointment Medical Facility Phone

Extension

Please upload appointment confirmation letter

Specialist Appointment Doctor Details

Do you know the details of the specialist appointment doctor?

YesNo

First Name or Initial	Last Name
Phone	Extension

Medical Facility Department Name If the patient is not seeing a specific doctor or does not know the doctor's name, please enter the known department details.	Coordinator Name
Phone	Extension

Household Information

Hope Air assists patients in financial need who must travel long distances to reach specialized medical care. To qualify for support, patients must provide the total gross household income, from all sources, for all family members in the household. Gross household income is for the last full calendar year as reported by all household members to the Canadian Revenue Agency.

Household Size

Number of adults in household

Number of children in household

Household Income

Please submit the total gross annual household income from the previous calendar year. Gross household income should include ALL income sources for ALL household members BEFORE tax deductions. Please refer to all household members' tax documents, plus any additional income received.

Gross household income includes, but is not limited to, full-time employment, part-time employment, self-employment, federal or provincial income, such as CPP, Old Age Security, disability assistance, child tax benefits, child support, pension, investment, or any other income. You can verify gross income by reviewing household members’ Notice of Assessment or tax returns from the CRA.

Total gross household income from the previous calendar year

$

Select all applicable household income sources

Employment income (e.g. full-time, part-time, contract, seasonal, self-employment, etc.)	Federal income (e.g. EI, CPP, Old Age Security, Veteran Income Support, etc.)
Provincial income (e.g. disability support, income assistance, etc.)	Insurance income (e.g. private insurance, workplace insurance, etc.)
Other non-government income (e.g. pension, investment returns, spousal support, etc.)	Child income (e.g. child tax benefits (federal and provincial), child disability income, child special allowance, child support, foster care allowance, etc.)

Has there been a substantial change in household income this year from the previous calendar year? If so, you may provide additional information here, along with any other details relevant to your financial need for medical travel support, such as change or loss in employment, financial hardship relating to medical expenses, etc.

Other Supports

Have you applied for or received any support from other charitable or government organizations for medical travel assistance for this appointment or trip?

Examples of such supports could include provincial social assistance, lodging programs, the Canadian Cancer Society, etc.

Please list the organization(s) and describe the support.

Income Attestation

I confirm that I have reviewed the gross income for each household member of the patient and have included all income from all sources received by the patient and all other household members.

I confirm that the total gross household income I have stated above is accurate and true for the patient's household.

Hope Air may request income verification at any time. Failure to provide verification of household income in an acceptable format may result in denial of travel assistance.

Release of Liability, Waiver of Claims, and Assumption of Risks

This is a legal document by signing this document, you will waive certain legal rights, including the right to sue or claim compensation. Please read it carefully.

I am freely requesting to access and participate in financially assisted travel (including but not limited to by airplane, ferry, bus, or car), accommodations, and meals (the “Services”) organized or coordinated by Hope Air, a not-for-profit organization, for the purpose of accessing medical care. I understand that Hope Air may contract third parties to carry out the Services, including but not limited to commercial and private air carriers, hotels, and restaurants (the “Contracted Third Parties”). I understand that accessing and participating in the Services exposes me to inherent risk, including but not limited to the risk of property damage or injury associated with travel. While Hope Air strives to reduce these risks, they can never be completely eliminated. I understand that it is my choice to access and participate in the Services. I also understand that I do so at my own risk. In exchange for accessing and participating in the Services, I agree to all the terms and conditions set out in this document (the "Waiver and Release").

I am aware and understand that the Services involve foreseen and unforeseen risks, dangers, and hazards, including but not limited to the risk of property damage, injury, or death. I acknowledge that I am voluntarily participating in the services. I freely accept and fully assume any and all of the risks, dangers, and hazards involved and the possibility of property damage, injury, or death, whether caused by the negligence of the Contracted Third Parties or otherwise.
I expressly waive and release Hope Air and its respective officers, directors, agents, employees, volunteers, heirs, assigns and successors (collectively, the "Organization") from any and all claims, demands, liability (under federal law or the law of any province or country), fees, expenses, and cost of any kind whatsoever, which I may have or may in the future have on account of, or in any way related to, directly arising, or alleged to have arisen from the Services, due to any cause whatsoever, including without limitation the negligence of the Organization, breach of contract, or breach of any statutory or other duty of care owing under occupier’s liability legislation or otherwise. I agree not to make or bring any such claim against the Organization, and forever release and discharge the Organization from liability under such claims.
I agree that I will be solely responsible for all claims, demands, damages, costs, expenses, actions, and causes of action, whether in law or in equity, resulting from any loss, personal injury, or property damage arising from my access to or participation in the Services
If any term or provision of this Waiver and Release is held to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
This Waiver and Release will be binding on me and my heirs, executors, administrators and assigns, and the Organization and its successors and assigns.
This Waiver and Release will be governed by and construed in accordance with the laws of the province of Ontario and the applicable federal laws of Canada.
I acknowledge that I have had an opportunity to read this document and fully understand its terms and have had an opportunity to seek clarification concerning its terms. I understand that if I have any questions regarding this document, I should obtain legal advice prior to signing it.
I understand that all applications and requests for Hope Air Services are subject to the conditions outlined in Hope Air's privacy policy: https://hopeair.ca/privacy-policy/
The provision of services by Hope Air are conditional on the patient and escort abiding by all policies, as updated from time to time and communicated by our charity. In particular, patients who fail to board a booked airline flight or use ground transportation or hotel services for any purpose other than medical support services in the city of treatment, represent a material breach of the terms of our service. Patients who have violated these terms of service may be ineligible for future support by Hope Air.
I certify that I am over the age of 18 or if I am under the age of 18 that my parent or guardian will agree to sign this Waiver and Release and provide necessary documentation on my behalf.

I acknowledge that I have read and understood all of the terms of this waiver and release and that I am voluntarily giving up substantial legal rights (on my behalf and on behalf of my heirs, assigns, successors, executors, administrators, and next-of-kin), including the right to sue the organization.

Legal Name

Today's Date

GA4 Tracking Code

G-Tag ID (Set default value to your Tag ID)

Power wheelchair (patient's own)	Manual wheelchair (patient's own)
Other mobility aid (patient's own)	Airport wheelchair
Service animal	Visual impairment
Hearing impairment	Seizures
Severe allergies	Oxygen
Physical assistance required