Create an Account

Thanks for downloading Canoo! We're sorry that your registration hasn't been smooth — you're now a step closer to membership!

Please complete this form to create an account. Your information will be reviewed by our team, and if you are eligible, we will create your account for you on your behalf. You can then use your login information to access the app (no scanning required).

We will process your form as quickly as possible - we appreciate your patience.

Step 1 - Are you eligible for Canoo?

You are a:

A new Canadian CitizenA Permanent Resident

Note: If you are not a new citizen or a permanent resident you are NOT eligible for Canoo

Birthdate

MM/DD/YYYY – Please note that you must be over the age of 18 to be eligible for Canoo.

Citizenship date

MM/DD/YYYY

'PR Since' date

MM/DD/YYYY – This date is on the BACK of your PR card
PR Since

Step 2 - Tell us a bit about yourself

Your email

Must match email used to contact Zendesk or where previous 'login to Canoo' messages were sent

Citizenship certificate number (exactly it appears on your citizenship certificate)

Your certificate number can be found on the BACK of your certificate – remove from plastic sleeve if necessary

PR Card expiry date

MM/DD/YYYY – Bottom FRONT of card

ID No

8 digits ####-####10 digits ##-####-####

ID No

####-#### 'ID No' below name FRONT of card

ID No

##-####-#### 'ID No' below name FRONT of card

UCI No

8 digits ####-####10 digits ##-####-####

UCI

####-#### UCI number can be found on the BACK of your certificate

UCI

##-####-#### 'ID No' below name FRONT of card

Given name (s)

(As seen on your document)

Family name

(As seen on your document.)

Country of origin

Number of years you’ve been in Canada

Gender

MaleFemaleX

Do you have children under the age of 18?

Step 3 - Some extra details

Postal code

(In the format A1A1A1.)

Please attach a high-quality scan or photo of the BACK of your citizenship certificate (the oath, your information, and the barcodes).

Please attach a high-quality scan or photo of the FRONT of your PR card.

Please attach a high-quality scan or photo of the BACK of your PR card.

The following questions are optional, but help us to fix bugs and other issues with the app.

What type of smartphone do you use? (Make, model, etc.)

What operating system is your phone running?

Any additional information you can provide about the issue you experience creating your account on the Canoo app.

By clicking submit, you have read and agree to our Terms and Conditions and our Privacy Policy.

Need help? Contact us