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EX/J1 Upgrade Review for Customs for Non-SaaS Customers
This form should be used for clients who have one or more customs and who wish to request that Jenzabar do an upgrade review of those customs prior to the upgrade. (Customs upgrade reviews are only available for customs with a current maintenance contract.) We ask that you notify us at least 2 weeks prior to your planned upgrade date. The PD Services team will follow-up on your request with either confirmation that your customs are compatible or to provide updated installers.
Who will be performing the upgrade?
Customer
Jenzabar
Please Note: Clients will need to submit a support ticket through the portal to schedule an upgrade with Managed Services if a request has not already been submitted.
Contacts
Contact Name
Email Address
Upgrade Date
Earliest date you are planning to upgrade your system.
Current Version
Jenzabar One
Jenzabar SONIS
Jenzabar EX
JICS
Upgrade Version
Enter the version you are planning to upgrade to INCLUDING PATCHES.
Please indicate no change if you are not upgrading one of the applications.
Jenzabar One
Jenzabar SONIS
Jenzabar EX
JICS
Customs List
Description
Is there any additional information you wish to share regarding the upgrade?
Contact ID
Software Type
Jenzabar One
Jenzabar SONIS
Jenzabar EX
Submitter ID
Submitter First Name
Submitter Last Name
Contact Information