CASE REFERRAL: Extended Representation 










Income Screening
Ask the caller about each household member, and determine each member's income. Type the total annual amount in the Total HH Income box. Then, use the first income chart below to determine eligibility.



IncomeLimitsAMI Chart 50-80
**If the caller's income is above the limits of the top chart, please make note of this in the description below, and inform the caller that a manager will review their information to determine if we are able to accept their case. 

CAP has limited availability to accept cases that fit into the 50-80% AMI limits shown in the bottom chart.







Please advise the tenant that we will review their case and check for attorney availability. If we need more information and/or can take their case, we will contact them within a few business days. 


NOTE: It helps greatly if they send us their complaint, notices, lease, and any other items pertinent to the case. They can send these materials to CAPTeam@probonomd.org or to the direct email address of the staff member taking the call.