Project Aerolite (Payments)

watchLAB welcomes you to the pre-qualifying online survey for Project Aerolite (Payments)!

Topic: Payments
Genders: All
Ages: 18+
Sessions Available: February 14th - February 17th
Type of study: Virtual 1-on-1 Discussion
Length: 1 hour
Location: Seeking participants Nationwide
Incentive: $100 (Payment would be mailed to you as a check. We estimate that checks would be mailed out about 6 weeks after the last interviews for this study have been completed.)

Before you get started -- some stuff you should know:

After you fill out the survey, we will review your responses. If you appear to be a possible match to our client's research criteria we will call you to verify your responses and ask you some additional questions to determine if you fully qualify. Please note that simply filling out the survey does not automatically qualify you for the study. Also, due to a potential high volume of responses, we may only be able to respond to those who appear to be a possible match.

The world has Swiss Banks. We have our Online Community. Both are highly confidential and secure -- only with us, you don't have to worry about retina scans and fingerprints. Any information you share with watchLAB will never be given to any clients or third parties without your explicit permission as part of a paid market research study.

Ready to start the survey?

Contact & Basic Info

First Name

Last Name

Mobile Phone

Birthdate (mm/dd/yyyy)

Age

Gender

Ethnicity

Do you identify as being LGBTQIA+?

City

State

Zip Code

Metro Area

Urbanicity

Highest level of education attained

Marital Status

Employment Status

What is your job title?

What organization do you work for?

What does your organization do? What industry is it in?

Household Income

Technology Details

Which, if any, of the following devices do you own?

DesktopLaptopSmartphoneTabletE-ReaderNone of the above

Does your computer have a webcam you would be willing to use during this remote interview session?

YesNo

Does your desktop/laptop have a working and connected mouse that you can use during your session?

Yes, I have a mouse Yes, I have a trackpadNo

Do you have working speakers and a microphone or a working headset that can be used for audio for your desktop/laptop?

Yes, I have working speakers and a microphone Yes, I have a working headset that can be used for audioNo

What type of Internet connection do you have on your desktop/laptop computer?

High speed (like Cable modem or DSL) Dial-up

Does your desktop/laptop computer allow you to connect to remote meeting software (such as Zoom, GoToMeeting or Google Meet) and/or do you have administrator right for your computer?

YesNo

Would you be willing to install Zoom on your desktop/laptop for your interview?

YesNo

What operating system does your computer run on?

Windows (8.1or higher) Mac (OS X 10.9 or higher) Chromebook (Chrome OS)Other

What is the make, model, and OS of your smartphone?

Do you currently have the ability to access personal email via a mobile email app on your smartphone?

YesNo

Are you willing to install the Zoom app on your smartphone?

YesNo

Are you willing to enable (Zoom/UserZoom GO/Meet/WebEx) to access your smartphone’s camera and microphone for this research?

YesNo

You may be asked to share your smartphone screen during the session. Would you be comfortable doing so?

YesNo

Please tell us...

Do you identify as having any of the following which affects your daily functions?

Vision Impairment which is a decrease in the ability to see that causes problems that cannot be fully corrected by usual means such as glasses or contacts or prevents you from seeing at all.Deaf or Hard of Hearing which is a decrease in the ability to hear or prevents you from hearing at all.Cognitive Impairments that impact your daily mental functionsMotor Impairments which decrease your mobility or ability to use any body part(s)None of the above

Sometimes we are looking for participants with knowledge of particular occupations and/or industries. Other times, we want to avoid certain industry-knowledge. Do you, or does any member of your household or immediate family, work currently or in the past, in any of the following occupation areas or industries?

Internet security or ITAn ISP company (internet or web provider – e.g., AOL)Software or app design/development (UI/UX design, programmers, engineers, product managers, information architects, etc.)Web/software/app consultancy (UI/UX design, programmers, engineers, product managers, information architects, etc.)A hardware, software or mobile device companyGraphic design Print, online, radio, or television broadcast news or mediaA social media company (e.g., Twitter, Facebook, YouTube) Public relationsAdvertisingMarketingMarket research, user research, analytics research, design researchRetail An e-commerce company (e.g., Amazon)Banking or financial servicesA consumer electronics and/or services companyA retail selling consumer electronicsNone of the above

Similar to the last question, at times, we are seeking participants with a certain amount of experience with research studies. Other times, we want to avoid experience. When was the last time that you participated in a research project, such as a focus group or usability study?

Which of the following online activities, if any, have you done in the past 12 months using your desktop/laptop computer?

Researched health-related topicsOnline purchaseUsed an online payments systemPurchased a product onlinePosted a photo, video, update or comment on a social networking siteWatched video onlineUsed web-based emailChecked bank accounts or financesNone of the above

SWhich of the following online activities, if any, have you done in the past 12 months using your smartphone?

You mentioned having made purchases within the past 12 months using both your desktop/laptop and smartphone. Which would you say you use more often?

Which of the following websites, if any, have you personally purchased products from within the past 12 months? Select all that may apply.

Target Walmart AmazonWayfair Ikea None

Which of the following payment methods, if any, have you used to make your online item purchases with the following retailers within the past 12 months? If you've used multiple methods, select all that apply.

Target:

Full online payment using debit card, credit card, gift card, bank transfer, cash account, etc. (buy now and pay now - complete the purchase in full and receive the product)Layaway plan (pay a deposit, then pay installments, and receive the product after final payment)Financing/Installment plan buy item now and pay later using a financing plan /installment plan for the product (receive the product and pay installments for it over a period of time) OtherNone of the above

Walmart:

Amazon:

Wayfair:

Ikea:

You mentioned you used a financing plan/installment plan to make certain online retail purchases from Amazon in the past 12 months...

How many items would you say you have personally purchased on Amazon in the past 12 months where you paid for the item in installments using a financing plan/installment plan?

In the past 12 months, which specific retail items did you purchase on Amazon using a financing/installment plan?

Which financing plans/installment payment service(s) did you use to pay for the item(s)? (examples: Klarna, Affirm, personal or business credit cards, etc.)

How do you make payments on the retail item you purchased?

Online via a web browserOnline via a mobile appIn-personBy PhoneNone of the above

On a scale of 1-10 how open you are to using the following for purchasing items online where 1 means you are not open to it at all and 10 means you are very open to it:

Electronic Bank Transfer (EBT)

Prepaid cards or gift cards

Financing plan/installment plan

Layaway

Store credit

On a scale of 1-10 how likely you are to use the following for purchasing items online in the future, where 1 means you are not likely to use one at all and 10 means you are very likely to use one.

Electronic Bank Transfer (EBT)

Prepaid cards or gift cards

Financing plan/installment plan

Layaway

Store credit

Lastly, please rate your impression of the following brands on a scale from 1-10, with 1 being extremely dislike and 10 being extremely like.

Best Buy

Amazon

Google

Target

Apple