Welcome to the CBAA Complaints Form. 

CBAA strives to deliver exceptional service, but if you feel we've fallen short, we welcome your feedback. Whether it's about our conduct or operations, your input is valuable for our continuous improvement. 

Our comprehensive complaints policy ensures all concerns are handled with transparency, efficiency, and fairness. 

This form is your first step to let us know how we can do better. 

Please note, complaints about individual community radio stations should be directed to the stations themselves. For guidance on making a complaint, including what to include and how we process it, please proceed below.