Project Aqua (Website Navigation)

watchLAB welcomes you to the pre-qualifying online survey for Project Aqua (Website Navigation)!

Topic: Websites Navigation
Genders: All
Ages: 21+
Sessions Available: July 17-19 and 23-24
Type of study: Virtual 1-on-1 Discussion
Length: 60 minutes
Location: Seeking participants Nationwide
Incentive: $100 (Payment would be mailed to you as a check. We estimate that checks would be mailed out about 6 weeks after the last interviews for this study have been completed.)

Before you get started -- some stuff you should know:

After you fill out the survey, we will review your responses. If you appear to be a possible match to our client's research criteria we will call you to verify your responses and ask you some additional questions to determine if you fully qualify. Please note that simply filling out the survey does not automatically qualify you for the study. Also, due to a potentially high volume of responses, we may only be able to respond to those who appear to be a possible match.

The world has Swiss Banks. We have our Online Community. Both are highly confidential and secure -- only with us, you don't have to worry about retina scans and fingerprints. Any information you share with watchLAB will never be given to any clients or third parties without your explicit permission as part of a paid market research study.

Ready to start the survey?

Contact & Basic Info

First Name

Last Name

Mobile Phone

Birthdate (mm/dd/yyyy)

Age

Gender

Ethnicity

Do you identify as being LGBTQIA+?

City

State

Zip Code

Metro Area

Urbanicity

Highest level of education attained

Marital Status

Employment Status

What is your job title?

What organization do you work for?

What does your organization do? What industry is it in?

Household Income

Technology Details

Which, if any, of the following devices do you own?

DesktopLaptopSmartphoneTabletE-ReaderNone of the above

On average, approximately how many hours per week do you spend on the internet for personal use? Exclude any time spent reading emails, watching streamed online video content (e.g., Netflix) or for work-related purposes.

What is the make, model, and OS of your smartphone?

Do you currently have the ability to access personal email via a mobile email app on your smartphone?

YesNo

Are you willing to install the WebEx app on your smartphone for this discussion?

YesNo

Are you willing to enable the meeting app to access your smartphone’s camera and microphone for this research?

YesNo

You may be asked to share your smartphone screen during the session. Would you be comfortable doing so?

YesNo

Does your computer have a webcam you would be willing to use during this remote interview session?

YesNo

Does your desktop/laptop have a working and connected mouse that you can use during your session?

Yes, I have a mouse Yes, I have a trackpadNo

Do you have working speakers and a microphone or a working headset that can be used for audio for your desktop/laptop?

Yes, I have working speakers and a microphone Yes, I have a working headset that can be used for audioNo

What type of Internet connection do you have on your desktop/laptop computer?

High speed (like Cable modem or DSL) Dial-up

What operating system does your computer run on?

Windows (8.1or higher) Mac (OS X 10.9 or higher) Chromebook (Chrome OS)Other

Does your desktop/laptop computer allow you to connect to remote meeting software (such as WebEx) and/or do you have administrator rights for your computer?

YesNo

You may be asked to share your desktop/laptop screen during the session. Would you be comfortable doing so?

YesNo

Would you be willing to install a video conferencing app on your desktop/laptop for this interview?

YesNo

On a scale of 1-10, with 1 being extremely uncomfortable and 10 being extremely comfortable, how comfortable are you using each of the following devices to interact with websites on?

Desktop/Laptop

Mobile device

Which of the following best describes your comfort level with using new technologies and digital services?

I am very selective and cautious in trying new technologies. I prefer familiar tools and rarely use the advanced features.I use technology when needed but am indifferent towards it. I don't seek out new apps or gadgets.I am fairly comfortable trying new apps, devices and digital services. I can troubleshoot common tech issues.I eagerly adopt the latest apps, technologies and digital experiences. I am the one that friends/family come to for tech advice

Please tell us...

Sometimes we are looking for participants with knowledge of particular occupations and/or industries. Other times, we want to avoid certain industry-knowledge. Do you, or does any member of your household or immediate family, work currently or in the past, in any of the following occupation areas or industries? Select all that may apply.

An ISP company (internet or web provider – e.g., AOL)Software or app design/development (UI/UX design, programmers, engineers, product managers, etc.)Web/software/app consultancy (UI/UX design, programmers, engineers, product managers, information architects, etc.)A hardware, software or mobile device companyGraphic designPrint, online, radio, or television broadcast news or mediaA social media company (e.g., Twitter, Facebook, YouTube)Public relations, Advertising, or MarketingMarket research, user research, analytics research, design researchAn e-commerce company (e.g., Amazon)Banking, savings & loan, or other financial institutionInsurance, brokerage, or any other financial servicesNone of the above

Do you identify as having any of the following which affects your daily functions? Select all that may apply.

Vision Impairment which is a decrease in the ability to see that causes problems that cannot be fully corrected by usual means such as glasses or contacts (for example, needing/ using a screen reader, using the zoom feature on your computer screen, or being colorblind, etc.) or prevents you from seeing at all.Deaf or Hard of Hearing which is a decrease in the ability to hear (for example needing/ using hearing aids, needing to turn the volume high on your computer, TV, etc.?) or prevents you from hearing at all.Cognitive Impairments that impact your daily mental functions (for example, having Bipolar Disorder, PTSD, Dyslexia, ADHD, Alzheimer’s, or Dementia)Motor Impairments which decrease your mobility or ability to use any body part(s) (for example, needing/ using assistive devices such as a special keyboard/ mouse, a wheelchair, cane, etc.)None of the abovePrefer not to say

Similar to the last question, at times, we are seeking participants with a certain amount of experience with research studies. Other times, we want to avoid experience. When was the last time that you participated in a research project, such as a focus group or usability study?

Which of the following, if any, do you currently have and use? Select all that may apply.

Debit CardCredit Card Checking AccountSavings AccountNone

Which of the following credit cards, if any, have you ever had an account with or used before? Select all that may apply.

Any American Express branded credit cardAny Chase branded credit cardAny Wells Fargo branded credit cardAny Citi or Citibank branded credit cardAny Bank of America branded credit cardAny US Bank branded credit cardScotia credit cardAmazon Prime VISA Store CardNone of the above

Which of the following retail sites or apps have you personally purchased from in the last 90 days? Select all that may apply.

Target Walmart Amazon Wayfair Ikea None

How many times have you personally shopped and/or purchased something from the following retailer(s) in the last 90 days?

Target

Walmart

Amazon

Wayfair

Ikea

You mentioned you have purchased items on Amazon before. Please tell us which of the following ways you have ever used to pay for something on Amazon specifically: Select all that may apply.

Amazon Gift Card Pay over time with Affirm (installment plan) Equal Monthly Payments with Citi (also known as Citi Flex pay where you pay in installments with your qualifying Citi card) An Amazon branded credit card Another credit card or debit card Other

How many times EVER have you used the following method(s) to pay for a purchase on Amazon?

Amazon Gift Card

Pay over time with Affirm (installment plan)

Equal Monthly Payments with Citi

An Amazon branded credit card

Another credit card or debit card

Other

Which of the following types of financing have you ever used before to purchase something on a retail or e-commerce website? Select all that may apply.

Full online payment using debit card, credit card, gift card, bank transfer, cash account, etc. (buy now and pay now - complete the purchase in full and receive the product) Layaway plan (pay a deposit, then pay installments, and receive the product after final payment) Financing/Installment plan buy item now and pay later using a financing plan /installment plan for the product (receive the product and pay installments for it over a period of time using an online payment platform) Other type of payment

Which of the following types of financing have you used in the past 6 months to purchase something on a retail or ecommerce website? Select all that may apply.

Which of the following you would be open to using in the future to purchase something on a retail or e-commerce website? Select all that may apply.

You mentioned you have used installments to pay for something on a retail or e-commerce website in the past, which of the following have you EVER used to purchase something using an online installment payment plan? Select all that may apply.

Affirm Afterpay Klarna Sezzle Zip/Quadpay PayPal Pay in 4 Splitit Perpay Bread Uplift American Express Plan It Chase My Chase Plan Citi Flex Pay/Equal Monthly Payments w Citi Bank of America Credit Card Installment Plans OtherNot applicable

Please rate your impression of the following brands on a scale from 1-10, with 1 being extremely dislike and 10 being extremely like.

Amazon

Amex

Citi / Citibank

Ikea

Visa

Walmart

Wayfair